How To Fix SEPMRA_SALESORDER008 - Specify a customer contact

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPMRA_SALESORDER - EPM Fiori Ref Apps: Messages for Sales Order

• Message number: 008

• Message text: Specify a customer contact

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPMRA_SALESORDER008 - Specify a customer contact ?

  The SAP error message SEPMRA_SALESORDER008 indicates that a customer contact must be specified when creating or processing a sales order. This error typically arises in the context of the SAP Sales and Distribution (SD) module, particularly when using the SAP Fiori interface or the SAP GUI.
  Cause:
  The error occurs because the system requires a customer contact to be associated with the sales order. This is often necessary for communication purposes, ensuring that the right person is contacted regarding the order. The absence of a specified customer contact leads to this error.
  Solution:
  To resolve the error, you need to specify a customer contact in the sales order. Here are the steps to do this:
  
  
  Access the Sales Order Creation Screen: Go to the transaction or app where you are creating or editing the sales order.
  
  
  Locate the Customer Contact Field: Look for a field labeled "Customer Contact" or similar in the sales order header or item details.
  
  
  Enter Customer Contact Information:
  
  If you have a specific contact person for the customer, enter their details (name, phone number, email, etc.).
  If the contact person is not already defined, you may need to create a new contact in the customer master data.
  
  
  
  Save the Sales Order: After entering the required information, save the sales order. The error should no longer appear if the contact has been specified correctly.
  
  
  Related Information:
  
  
  Customer Master Data: Ensure that the customer master data is complete and includes relevant contact persons. You can maintain this data using transaction codes like XD01 (Create Customer) or XD02 (Change Customer).
  
  
  User Roles and Authorizations: Make sure that the user creating or modifying the sales order has the necessary authorizations to access and modify customer contact information.
  
  
  SAP Notes and Documentation: If the issue persists or if you encounter additional errors, check SAP Notes or the official SAP Help Portal for any updates or patches related to this error message.
  
  
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.
  
  
  By following these steps, you should be able to resolve the SEPMRA_SALESORDER008 error and successfully process your sales order.