How To Fix SEPMRA_SALESORDER006 - Customer contact &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPMRA_SALESORDER - EPM Fiori Ref Apps: Messages for Sales Order

• Message number: 006

• Message text: Customer contact &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPMRA_SALESORDER006 - Customer contact &1 does not exist ?

  The SAP error message SEPMRA_SALESORDER006, which states "Customer contact &1 does not exist," typically occurs in the context of sales order processing when the system cannot find the specified customer contact in the database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Contact: The customer contact specified in the sales order does not exist in the system. This could be due to a typo in the contact name or ID.
  Data Inconsistency: The contact may have been deleted or not properly maintained in the customer master data.
  Incorrect Customer Master Data: The customer master data may not have been set up correctly, or the contact person may not be assigned to the customer.
  Authorization Issues: The user may not have the necessary authorizations to view or access the contact information.
  
  Solutions:
  
  
  Verify Customer Contact:
  
  Check the customer contact ID or name in the customer master data (transaction code VD03 for display).
  Ensure that the contact exists and is correctly assigned to the customer.
  
  
  
  Maintain Customer Contact:
  
  If the contact does not exist, you may need to create a new contact for the customer using transaction code VD02 (change customer) or VD01 (create customer).
  Ensure that the contact is assigned to the correct sales area and customer.
  
  
  
  Check Data Consistency:
  
  Review the customer master data for any inconsistencies or missing information.
  Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access customer contact information.
  If there are authorization issues, consult with your SAP security team to resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing customer contacts and sales orders.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VD01: Create Customer
  VD02: Change Customer
  VD03: Display Customer
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user roles and permissions are correctly set up in the SAP system to avoid access issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.