How To Fix SEPA118 - Enter IBAN and creditor ID if there are mandate locks

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPA - SEPA Mandate: Messages

• Message number: 118

• Message text: Enter IBAN and creditor ID if there are mandate locks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPA118 - Enter IBAN and creditor ID if there are mandate locks ?

  The SAP error message SEPA118 indicates that there is a requirement to enter both the International Bank Account Number (IBAN) and the creditor ID when there are mandate locks in place. This error typically arises in the context of SEPA (Single Euro Payments Area) direct debit transactions, where mandates are used to authorize payments.
  Cause:
  The error occurs when:
  
  A direct debit mandate is locked, which means that it cannot be processed or modified until the lock is removed.
  The system requires both the IBAN and the creditor ID to be specified in order to proceed with the transaction or to manage the mandate.
  
  Solution:
  To resolve the SEPA118 error, you can take the following steps:
  
  
  Check Mandate Status: Verify the status of the mandate in question. If it is locked, you may need to unlock it or resolve any issues that are causing the lock.
  
  
  Enter Required Information:
  
  Ensure that you have entered a valid IBAN for the debtor's bank account.
  Make sure to provide the creditor ID associated with the mandate.
  
  
  
  Review Configuration: Check the configuration settings in your SAP system related to SEPA mandates. Ensure that the creditor ID is correctly set up in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling mandate locks and the requirements for entering IBAN and creditor ID.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  Related Information:
  
  SEPA Mandates: Understand the concept of SEPA mandates, which are agreements between a debtor and a creditor that authorize the creditor to collect payments from the debtor's bank account.
  IBAN: The International Bank Account Number is a standardized format for bank account numbers that facilitates international transactions.
  Creditor ID: This is a unique identifier assigned to a creditor in the SEPA system, which is necessary for processing direct debits.
  
  By ensuring that both the IBAN and creditor ID are correctly entered and that any mandate locks are addressed, you should be able to resolve the SEPA118 error and proceed with your transactions.