How To Fix /SEHS/PH_CM_DATA002 - The referencing phrase &1 &2 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/PH_CM_DATA -

• Message number: 002

• Message text: The referencing phrase &1 &2 could not be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/PH_CM_DATA002 - The referencing phrase &1 &2 could not be locked ?

  The SAP error message /SEHS/PH_CM_DATA002 indicates that a specific referencing phrase (identified by the parameters &1 and &2) could not be locked. This typically occurs in the context of SAP's text management or content management systems, where multiple users or processes may attempt to access or modify the same data simultaneously.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing or modifying the same referencing phrase, leading to a lock on that data.
  Lock Table Issues: There may be issues with the lock table in the SAP system, which can prevent the system from acquiring a lock on the required data.
  Database Issues: Problems with the underlying database, such as deadlocks or transaction conflicts, can also lead to this error.
  User Permissions: The user may not have the necessary permissions to lock the data, leading to this error message.
  
  Solution:
  
  Check for Concurrent Users: Verify if another user is currently editing the same referencing phrase. If so, you may need to wait until they finish their changes.
  Release Locks: If you suspect that a lock is lingering due to a previous session that did not close properly, you can use transaction code SM12 to check for and release any unnecessary locks.
  Review User Permissions: Ensure that the user has the appropriate permissions to access and lock the referencing phrase.
  System Monitoring: Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to check for any system errors or dumps that might provide more context on the issue.
  Database Check: If the issue persists, consider checking the database for any locks or conflicts that may be causing the problem. This may require assistance from your database administrator.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to analyze dumps).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation related to text management and locking mechanisms to better understand how locks are managed within the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SEHS/PH_CM_DATA002.