How To Fix SE_PTRM_RFC003 - Flights which correspond to the company policy are not available !

SAP Error Message - Details

• Message type: E = Error

• Message class: SE_PTRM_RFC - Messages for Travel Service Enabling RFC service interface

• Message number: 003

• Message text: Flights which correspond to the company policy are not available !

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE_PTRM_RFC003 - Flights which correspond to the company policy are not available ! ?

  The SAP error message SE_PTRM_RFC003, which states "Flights which correspond to the company policy are not available," typically occurs in the context of travel management within SAP systems, particularly when using the SAP Travel Management module. This error indicates that the system is unable to find flights that comply with the company's travel policy for the specified criteria.
  Causes:
  
  Policy Configuration: The travel policy may not be properly configured in the system, leading to a lack of available flights that meet the criteria.
  Flight Availability: There may be no flights available that match the specified parameters (e.g., dates, destinations, class of service) within the company's travel policy.
  Data Entry Errors: Incorrect input of travel details (such as dates, locations, or traveler profiles) can lead to the system not finding compliant options.
  System Integration Issues: If the SAP system is integrated with external travel service providers, there may be issues with the data exchange or connectivity.
  User Profile Restrictions: The user’s profile may have restrictions that limit the available options based on their role or travel history.
  
  Solutions:
  
  Review Travel Policy: Check the configuration of the travel policy in the SAP system to ensure it is set up correctly and that the parameters align with the company's requirements.
  Adjust Search Criteria: Modify the search criteria (dates, destinations, etc.) to see if different options become available.
  Check Flight Availability: Verify with the travel service provider or system to ensure that flights are available for the specified dates and locations.
  User Profile Review: Ensure that the user’s profile is correctly set up and does not have unnecessary restrictions that could limit flight options.
  System Logs: Check system logs for any errors or warnings that might provide additional context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the travel management system provider for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to travel management and flight availability.
  Documentation: Review the SAP Travel Management documentation for guidelines on configuring travel policies and troubleshooting common issues.
  User Training: Ensure that users are trained on how to properly enter travel requests and understand the company’s travel policy.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.