How To Fix SE_PTRM_RFC005 - Rental cars which correspond to the company policy are not available !

SAP Error Message - Details

• Message type: E = Error

• Message class: SE_PTRM_RFC - Messages for Travel Service Enabling RFC service interface

• Message number: 005

• Message text: Rental cars which correspond to the company policy are not available !

Self-Explanatory Message

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• What is the cause and solution for SAP error message SE_PTRM_RFC005 - Rental cars which correspond to the company policy are not available ! ?

  The SAP error message SE_PTRM_RFC005, which states "Rental cars which correspond to the company policy are not available," typically occurs in the context of the SAP Travel Management module when a user is trying to book a rental car that does not meet the criteria set by the company's travel policy.
  Causes:
  
  Policy Restrictions: The rental car options available may not align with the company's travel policy, which could include restrictions on car types, rental companies, or price limits.
  Availability Issues: The specific rental car options that meet the policy criteria may not be available for the selected dates or locations.
  Configuration Issues: There may be misconfigurations in the SAP system regarding the travel policy settings or the integration with the rental car providers.
  User Profile Settings: The user's profile may not have the necessary permissions or settings that allow them to book certain types of rental cars.
  
  Solutions:
  
  Check Company Policy: Review the company's travel policy to ensure that the rental car options being selected comply with the guidelines. This may involve checking the allowed car categories, rental companies, and pricing limits.
  Change Rental Car Selection: If the selected rental car does not meet the policy, try selecting a different car that is compliant with the policy.
  Verify Availability: Check the availability of rental cars for the specified dates and locations. If necessary, adjust the travel dates or locations to find compliant options.
  Consult with Travel Administrator: If you are unsure about the policy or need assistance, consult with your travel administrator or the person responsible for travel management in your organization.
  System Configuration Review: If you have access, review the configuration settings in SAP related to travel management and rental car policies. Ensure that the integration with rental car providers is functioning correctly.
  User Profile Review: Ensure that your user profile is set up correctly and has the necessary permissions to book rental cars according to the company policy.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on known issues.
  Documentation: Refer to the SAP Travel Management documentation for detailed information on configuring travel policies and managing rental car bookings.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and find a suitable solution.