How To Fix SE035 - Informatory line in item &1 &2 is not supported in external system

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 035

• Message text: Informatory line in item &1 &2 is not supported in external system

What causes this issue?

The <DS:GLOS.3526C11BAFAB52B9E10000009B38F974>service specifications</>
for item &V2& of purchase requisition &V1& contain an <DS:DE.INFORM>
informatory line</>. However,
<DS:GLOS.C86595AD5705D311B1D20004AC56B168>service lines</> of this type
are not supported in the external system.

System Response

The system does not allow you to save or distribute the purchase
requisition to the external system.

How to fix this error?

Delete the service line from the service specifications or change the
line type.

Procedure for System Administrators

In the standard system, this message is issued as an error message. You
can change the <DS:GLOS.9760216AA08EBF45B01FB8CD4DA53452>message type</>
of the message in the <DS:SIMG.SIMG_CFMENUOLMEOMYB>
Implementation Guide</>, if you want to allow the document to be saved
or distributed despite the unsupported line type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE035 - Informatory line in item &1 &2 is not supported in external system ?

  The SAP error message SE035, which states "Informatory line in item &1 &2 is not supported in external system," typically occurs when there is an attempt to transfer or process data that includes an informatory line (or note) in a document item that is not recognized or supported by the external system you are interfacing with.
  Cause:
  
  Unsupported Data Structure: The external system may not support the specific data structure or format of the informatory line being sent from SAP.
  Configuration Issues: There may be configuration settings in either SAP or the external system that do not allow for the transfer of informatory lines.
  Data Mapping Issues: The mapping between SAP and the external system may not include provisions for informatory lines, leading to this error when such lines are encountered.
  
  Solution:
  
  Review Data Transfer Settings: Check the configuration settings in both SAP and the external system to ensure that informatory lines are supported. This may involve reviewing the interface or middleware settings.
  Modify Data Mapping: If the external system does not support informatory lines, you may need to adjust the data mapping to exclude these lines when transferring data.
  Update External System: If possible, update the external system to support informatory lines, if they are necessary for your business processes.
  Error Handling: Implement error handling in your data transfer process to manage or log instances where informatory lines are encountered, allowing for manual review or alternative processing.
  Consult Documentation: Review the documentation for both SAP and the external system to understand the limitations and capabilities regarding informatory lines.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling informatory lines in data transfers.
  Interface Documentation: Review the interface documentation for both systems to understand how data is mapped and transferred, and to identify any limitations.
  Testing: Conduct tests with sample data to replicate the issue and verify that changes made to the configuration or mapping resolve the error.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or the support team for the external system for further assistance.