How To Fix SE037 - Basic line in item &1 &2 is not supported in external system

SE037 - Overview

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 037

• Message text: Basic line in item &1 &2 is not supported in external system

What causes this issue?

The <DS:GLOS.3526C11BAFAB52B9E10000009B38F974>service specifications</>
for item &V2& of purchase order &V1& contain a <DS:DE.GROUND>basic line
</>. However, <DS:GLOS.C86595AD5705D311B1D20004AC56B168>service lines</>
of this type are not supported in the external system.

System Response

The system does not allow you to save the purchase order.

How to fix this error?

Delete the line from the service specifications or change the line type
to <DS:DE.NOALTER>"No Alternatives"</>.

Procedure for System Administrators

In the standard system, this message is issued as an error message. You
can change the <DS:GLOS.9760216AA08EBF45B01FB8CD4DA53452>message type</>
of the message in the <DS:SIMG.SIMG_CFMENUOLMEOMYB>
Implementation Guide</>, if you want to allow the document to be saved
despite the unsupported line type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE037 - Basic line in item &1 &2 is not supported in external system ?

  The SAP error message SE037, which states "Basic line in item &1 &2 is not supported in external system," typically occurs in the context of integration scenarios where SAP is trying to communicate with an external system (like a third-party application or service). This error indicates that there is a mismatch or unsupported configuration for a specific line item in a document (like a sales order, purchase order, etc.) that is being processed.
  Causes:
  
  Unsupported Item Type: The line item being processed may be of a type that the external system does not recognize or support.
  
  Configuration Issues: There may be configuration settings in either SAP or the external system that are not aligned, leading to incompatibility.
  Data Mapping Issues: The data being sent to the external system may not be correctly mapped or formatted, causing the external system to reject it.
  Version Mismatch: The version of the external system may not support certain features