How To Fix SD_PRODUCT_HIER017 - Sales organization '*' is only allowed if distr. channel is set to '*'.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

• Message number: 017

• Message text: Sales organization '*' is only allowed if distr. channel is set to '*'.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_PRODUCT_HIER017 - Sales organization '*' is only allowed if distr. channel is set to '*'. ?

  The SAP error message SD_PRODUCT_HIER017 indicates that there is a configuration issue related to the sales organization and distribution channel in the context of product hierarchy or sales data. Specifically, the error states that a sales organization is only allowed if the distribution channel is set to a wildcard ('*'), which typically means that the system is expecting a more general or broader setting.
  Cause:
  This error usually occurs in the following scenarios:
  
  
  Configuration Mismatch: The sales organization and distribution channel settings in the product hierarchy or sales data are not aligned. The system expects a specific configuration that allows for the sales organization to be used with a wildcard distribution channel.
  
  
  Master Data Issues: There may be inconsistencies in the master data for the product, sales organization, or distribution channel.
  
  
  Hierarchy Settings: The product hierarchy settings may not be correctly defined, leading to conflicts when trying to assign sales organizations to specific distribution channels.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the product hierarchy and ensure that the sales organization and distribution channel settings are correctly defined.
  Verify that the distribution channel is set to '*' (wildcard) if you are trying to use a specific sales organization.
  
  
  
  Review Master Data:
  
  Check the master data for the product, sales organization, and distribution channel. Ensure that they are correctly maintained and that there are no discrepancies.
  Make sure that the sales organization is correctly assigned to the relevant distribution channels in the master data.
  
  
  
  Adjust Product Hierarchy:
  
  If necessary, adjust the product hierarchy settings to ensure that the sales organization can be used with the specified distribution channel.
  You may need to consult with your SAP configuration team to make any necessary changes.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to process the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVX5 (for distribution channel settings) or OVX1 (for sales organization settings) to check and modify the relevant configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  Documentation: Refer to SAP documentation or help resources for detailed information on product hierarchy and sales organization/distribution channel configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SD (Sales and Distribution) to further investigate the problem.