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How To Fix SD_PRODUCT_HIER015 - Product hierarchy &1 does not exist; use value help.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

  • Message number: 015

  • Message text: Product hierarchy &1 does not exist; use value help.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_PRODUCT_HIER015 - Product hierarchy &1 does not exist; use value help. ?

    The SAP error message SD_PRODUCT_HIER015 indicates that the product hierarchy you are trying to use does not exist in the system. This error typically occurs in the context of Sales and Distribution (SD) when you are trying to assign a product hierarchy to a material or product, and the specified hierarchy is not found in the database.

    Cause:

    1. Non-Existent Product Hierarchy: The product hierarchy code you are trying to use has not been created or does not exist in the system.
    2. Incorrect Input: There may be a typo or incorrect value entered for the product hierarchy.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the product hierarchy.
    4. Data Migration Issues: If data has been migrated from another system, the product hierarchy may not have been transferred correctly.

    Solution:

    1. Check Product Hierarchy:

      • Use the value help (F4) in the relevant field to see the available product hierarchies. This will help you identify if the hierarchy you are trying to use exists.
      • If it does not exist, you will need to create it.
    2. Create Product Hierarchy:

      • If the product hierarchy is indeed missing, you can create it using transaction code OVH1 (for creating product hierarchies).
      • Ensure that you enter all required fields correctly.
    3. Verify Input:

      • Double-check the input for any typos or incorrect values. Make sure you are using the correct product hierarchy code.
    4. Check Authorizations:

      • Ensure that your user account has the necessary authorizations to access and use product hierarchies. You may need to contact your SAP security administrator for assistance.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for more information on product hierarchies and their configuration.
    6. Data Migration Review:

      • If this issue arose after a data migration, review the migration process to ensure that all necessary data, including product hierarchies, was transferred correctly.

    Related Information:

    • Transaction Codes:
      • OVH1: Create Product Hierarchy
      • OVH2: Change Product Hierarchy
      • OVH3: Display Product Hierarchy
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error message SD_PRODUCT_HIER015 and successfully work with product hierarchies in SAP.

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