How To Fix SD_PRODUCT_HIER016 - Purpose '*' is only allowed if sales org. and distr. chnl are set to '*'.

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

• Message number: 016

• Message text: Purpose '*' is only allowed if sales org. and distr. chnl are set to '*'.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_PRODUCT_HIER016 - Purpose '*' is only allowed if sales org. and distr. chnl are set to '*'. ?

  The SAP error message SD_PRODUCT_HIER016 indicates that there is an issue with the configuration of the sales organization and distribution channel in relation to the product hierarchy. Specifically, the error states that the purpose '' (which typically means "all" or "any") is only allowed if both the sales organization and distribution channel are also set to ''.
  Cause:
  This error usually occurs in the context of product hierarchy assignments in the Sales and Distribution (SD) module. The following are common causes for this error:
  
  Incorrect Configuration: The product hierarchy is configured in such a way that it does not align with the sales organization and distribution channel settings.
  Hierarchy Assignment: The product hierarchy is being used in a context where specific sales organizations and distribution channels are expected, but the settings are not correctly defined.
  Master Data Issues: There may be inconsistencies or missing data in the master data related to the product, sales organization, or distribution channel.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Hierarchy Configuration:
  
  Go to the configuration settings for the product hierarchy in SAP.
  Ensure that the settings for the sales organization and distribution channel are correctly defined. If you want to use '', make sure both the sales organization and distribution channel are also set to ''.
  
  
  
  Review Master Data:
  
  Check the master data for the product in question. Ensure that the sales organization and distribution channel are correctly assigned to the product.
  If necessary, update the master data to reflect the correct sales organization and distribution channel.
  
  
  
  Adjust Sales Organization and Distribution Channel:
  
  If you need to use a specific sales organization and distribution channel, change the settings from '*' to the specific values that are applicable.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to product hierarchy and sales organization/distribution channel settings for further guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by attempting to perform the action that triggered the error again.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OVX5 (for maintaining sales organization data) or OVX6 (for maintaining distribution channel data) to check and update the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights into configuration best practices.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration and master data.
  
  By following these steps, you should be able to identify the root cause of the error and implement the appropriate solution.