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How To Fix SD_PRODUCT_HIER013 - Sales organization &1 does not exist; use value help or '*'.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_PRODUCT_HIER - SD Product Hierarchy Messages

  • Message number: 013

  • Message text: Sales organization &1 does not exist; use value help or '*'.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_PRODUCT_HIER013 - Sales organization &1 does not exist; use value help or '*'. ?

    The SAP error message SD_PRODUCT_HIER013 indicates that the sales organization specified in your transaction does not exist in the system. This error typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with product hierarchies or sales-related data.

    Cause:

    1. Incorrect Sales Organization: The sales organization code entered may be incorrect or misspelled.
    2. Sales Organization Not Defined: The sales organization may not be defined in the system. This could happen if it has not been created or if it has been deactivated.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
    4. Data Consistency Issues: There may be inconsistencies in the master data or configuration settings related to sales organizations.

    Solution:

    1. Check Sales Organization Code: Verify that the sales organization code entered is correct. You can use the value help (F4) to select a valid sales organization.
    2. Create or Activate Sales Organization:
      • If the sales organization does not exist, you may need to create it. This can be done in the SAP configuration settings (transaction code SPRO).
      • Navigate to Enterprise Structure > Definition > Sales Organization > Define Sales Organizations.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
    4. Review Master Data: Check the relevant master data (like customer master, material master) to ensure that the sales organization is correctly assigned.
    5. Use Wildcard: If you are unsure of the sales organization, you can use the wildcard character * to search for all available sales organizations.

    Related Information:

    • Transaction Codes:
      • SPRO for configuration settings.
      • OVX5 to check sales organization settings.
    • Documentation: Refer to SAP Help documentation for detailed information on sales organization configuration and management.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the error and continue with your sales and distribution processes in SAP.

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