How To Fix SD_LSTG_EXCLSN011 - Sold-to party &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_LSTG_EXCLSN - Messages for Listing/Exclusion

• Message number: 011

• Message text: Sold-to party &1 is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_LSTG_EXCLSN011 - Sold-to party &1 is blocked ?

  The SAP error message SD_LSTG_EXCLSN011 indicates that the sold-to party (customer) specified in the sales document is blocked. This typically occurs in the Sales and Distribution (SD) module when trying to create or process a sales order, delivery, or other related documents.
  Cause:
  The error is caused by the customer being blocked for one of the following reasons:
  
  Credit Block: The customer has exceeded their credit limit or has a credit block set in the system.
  Master Data Block: The customer master data may have been flagged as blocked for sales activities.
  Payment Block: The customer may have a payment block due to outstanding invoices or other financial issues.
  Sales Area Block: The specific sales area for the customer may be blocked.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the sold-to party number and check the status of the customer.
  Look for any blocks in the "General Data" or "Company Code Data" sections.
  
  
  
  Review Credit Management Settings:
  
  If the issue is related to credit, check the credit limit and status in transaction code FD32 (Change Customer Credit Management).
  If the customer is blocked due to credit issues, you may need to adjust the credit limit or release the block.
  
  
  
  Check Sales Area:
  
  Ensure that the customer is not blocked in the specific sales area you are trying to use.
  You can check this in the customer master data under the sales area data.
  
  
  
  Consult with Finance Team:
  
  If the customer is blocked due to financial reasons, consult with your finance team to understand the underlying issues and resolve them.
  
  
  
  Release the Block:
  
  If you have the necessary authorizations, you can release the block directly in the customer master data.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  VD03: Display Customer - Sales Area
  FD32: Change Customer Credit Management
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and modify customer master data.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling customer blocks and credit management.
  
  By following these steps, you should be able to identify the cause of the block and take appropriate action to resolve the error.