How To Fix SD_LSTG_EXCLSN012 - Ship-to party &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_LSTG_EXCLSN - Messages for Listing/Exclusion

• Message number: 012

• Message text: Ship-to party &1 is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_LSTG_EXCLSN012 - Ship-to party &1 is blocked ?

  The SAP error message SD_LSTG_EXCLSN012 indicates that the ship-to party specified in the sales document is blocked. This typically occurs in the Sales and Distribution (SD) module when trying to process a sales order, delivery, or other related documents.
  Cause:
  The ship-to party being blocked can be due to several reasons, including:
  
  Master Data Block: The customer master data for the ship-to party has been flagged as blocked. This can happen if the customer has outstanding payments, is under review, or has been manually blocked by a user.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on further transactions.
  Payment Terms: The payment terms associated with the customer may not be met, causing a block.
  Sales Area Issues: The sales area for the ship-to party may not be correctly set up or may not match the sales area of the sales document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the ship-to party number and check the status. Look for any indicators that show the customer is blocked (e.g., "Blocked for Sales" or "Blocked for Delivery").
  
  
  
  Unblock the Customer:
  
  If the customer is blocked, you may need to unblock it. This can be done using transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Ensure that you have the necessary authorizations to make changes to customer data.
  
  
  
  Review Credit Management Settings:
  
  Check if the customer has exceeded their credit limit. You can do this in transaction code FD32 (Change Customer Credit Management).
  If the credit limit is exceeded, you may need to adjust the limit or review the customer's payment history.
  
  
  
  Consult with Finance:
  
  If the block is due to financial reasons, consult with the finance department to understand the underlying issues and resolve them.
  
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area for the ship-to party is correctly configured and matches the sales area of the sales document.
  
  
  
  Review Payment Terms:
  
  Verify that the payment terms associated with the customer are appropriate and have not been changed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  VD03: Display Customer - Sales Area
  XD02: Change Customer
  VD02: Change Customer - Sales Area
  FD32: Change Customer Credit Management
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and modify customer master data.
  
  
  By following these steps, you should be able to identify the cause of the block and take appropriate action to resolve the error.