How To Fix SD_LSTG_EXCLSN013 - Customer &1 is blocked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SD_LSTG_EXCLSN - Messages for Listing/Exclusion

  • Message number: 013

  • Message text: Customer &1 is blocked

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SD_LSTG_EXCLSN013 - Customer &1 is blocked ?
    The SAP error message SD_LSTG_EXCLSN013 indicates that a customer is blocked from processing sales orders or deliveries. This can occur for various reasons, typically related to the customer's status in the system. Here’s a breakdown of the cause, potential solutions, and related information:
    Cause
    
    Customer Blocked for Sales: The customer may be blocked for sales due to credit issues, payment history, or other internal policies.
    Credit Limit Exceeded: The customer has exceeded their credit limit, which can trigger a block on new sales orders.
    Payment Block: The customer may have a payment block due to outstanding invoices or other financial issues.
    Master Data Issues: There may be issues with the customer master data, such as incorrect status settings or missing information.
    
    Solution
    
    
    Check Customer Status:
    
    Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
    Check the status of the customer in the "Sales Area Data" section. Look for any blocks

    Already have an account? Login here!


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author