How To Fix SD518 - Help type & is not valid for the platform &

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 518

• Message text: Help type & is not valid for the platform &

What causes this issue?

You tried to call the Online help with help type &v1& on platform &v2&.
Help type &v1& is not supported on this platform.

System Response

A valid help type must be entered in the profile parameter
eu/iwb/help_type.

How to fix this error?

Ask your System administrator to maintain the profile parameter.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD518 - Help type & is not valid for the platform & ?

  The SAP error message SD518 typically indicates that there is an issue with the help type being used in the context of the platform you are working on. This error can occur in various scenarios, particularly when dealing with sales and distribution (SD) modules or when trying to access help documentation that is not compatible with the current system configuration.
  Cause:
  
  Invalid Help Type: The help type specified in the system is not recognized or is not valid for the current platform.
  Configuration Issues: There may be a misconfiguration in the system settings related to help documentation or the user interface.
  Missing Documentation: The help documentation for the specified type may not be installed or available in the system.
  Version Compatibility: The help type may not be compatible with the version of SAP you are using.
  
  Solution:
  
  Check Help Type Configuration: Verify the help type configuration in the system. Ensure that the help type you are trying to access is valid and correctly configured.
  Update System Settings: If you have access to system settings, check for any updates or patches that may address this issue. Sometimes, applying the latest support packages can resolve such errors.
  Install Missing Documentation: If the help documentation is missing, you may need to install or activate the relevant help files in your SAP system.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for your specific version and module to understand the help types available and their configurations.
  Community Forums: Check SAP community forums or other user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the configuration settings related to help types (e.g., SPRO for configuration).
  
  By following these steps, you should be able to identify the cause of the SD518 error and implement a solution to resolve it.