How To Fix SD517 - Specify a valid help type in the profile parameters eu/iwb*

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 517

• Message text: Specify a valid help type in the profile parameters eu/iwb*

What causes this issue?

The profile parameter eu/iwb/help_type contains an invalid help type.

System Response

The profile parameter eu/iwb/help_type must be setup correctly for the
System.

How to fix this error?

Ask your System administrator to maintain the profile parameter.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD517 - Specify a valid help type in the profile parameters eu/iwb* ?

  The SAP error message SD517, which states "Specify a valid help type in the profile parameters eu/iwb*", typically occurs in the context of SAP's Internet Transaction Server (ITS) or when using SAP GUI for HTML. This error indicates that the system is unable to find a valid help type configuration in the profile parameters related to the Internet Web Application (IWB).
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing or Incorrect Profile Parameters: The profile parameters eu/iwb* are not set correctly or are missing in the SAP system configuration.
  Invalid Help Type: The help type specified in the profile parameters is not valid or recognized by the system.
  Configuration Issues: There may be issues with the configuration of the ITS or the web application that is trying to access the help.
  
  Solution:
  To resolve the SD517 error, you can follow these steps:
  
  
  Check Profile Parameters:
  
  Go to transaction RZ10 in the SAP GUI.
  Check the instance profile and the default profile for the parameters starting with eu/iwb.
  Ensure that the parameters are set correctly. For example, you might need to set eu/iwb/help_type to a valid value (like HTML, PDF, etc.).
  
  
  
  Set Valid Help Type:
  
  If the help type is not set, you can add a valid help type in the profile parameters. Common values include:
  
  HTML for HTML-based help.
  PDF for PDF-based help.
  
  
  After making changes, save the profile.
  
  
  
  Restart the Instance:
  
  After modifying the profile parameters, restart the SAP instance for the changes to take effect.
  
  
  
  Check Documentation:
  
  Refer to the SAP documentation or help portal for specific details on valid help types and their configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Testing:
  
  After making the changes, test the functionality that was causing the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Always check for any relevant SAP Notes that might provide additional context or solutions for this error.
  SAP Community: The SAP Community forums can be a valuable resource for troubleshooting and finding solutions shared by other users who have encountered similar issues.
  Documentation: Review the official SAP documentation for ITS and web applications for more detailed configuration guidelines.
  
  By following these steps, you should be able to resolve the SD517 error and ensure that the help type is correctly configured in your SAP system.