How To Fix SD516 - The HTML display of the online help is not supported by KP

SD516 - Overview

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 516

• Message text: The HTML display of the online help is not supported by KP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD516 - The HTML display of the online help is not supported by KP ?

  The SAP error message SD516, which states "The HTML display of the online help is not supported by KP," typically occurs when there is an issue with the online help system in SAP, particularly in the context of the SAP Sales and Distribution (SD) module. This error can arise due to several reasons, including configuration issues, missing components, or compatibility problems.
  
  Cause:
  
  Missing HTML Help Files: The required HTML help files may not be installed or configured correctly in the SAP system.
  Incorrect Configuration: The system may not be configured to support HTML help display.
  Compatibility Issues: The version of SAP or the browser being used may not support the HTML help feature.
  User Authorization: The user may not have the necessary authorizations to access the online help.
  
  
  Solution:
  
  Check Installation: Ensure that the HTML help files are correctly installed in the SAP system. You may need to consult with your SAP Basis team to verify this.
  Configuration