How To Fix SD519 - HTML help could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 519

• Message text: HTML help could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SD519 - HTML help could not be started ?

  The SAP error message "SD519 HTML help could not be started" typically occurs when the system is unable to launch the HTML help documentation for a specific transaction or function. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing or Corrupted HTML Help Files: The HTML help files required for the documentation may be missing or corrupted.
  Incorrect Configuration: The SAP GUI or the system settings may not be configured correctly to access the HTML help.
  Browser Issues: The default web browser settings may not be compatible with the SAP HTML help.
  Network Issues: If the help files are stored on a network location, there may be connectivity issues.
  SAP GUI Version: An outdated version of the SAP GUI may not support the HTML help feature properly.
  
  Solutions:
  
  Check HTML Help Files: Ensure that the HTML help files are present in the expected directory. If they are missing, you may need to reinstall or repair the SAP GUI installation.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. Updating to the latest version can resolve compatibility issues.
  Configure Default Browser: Check your system's default web browser settings. Ensure that a compatible browser (like Internet Explorer or Edge) is set as the default for opening HTML files.
  Check SAP GUI Settings: In the SAP GUI, navigate to Options > HTML Help and ensure that the settings are correctly configured to point to the right help files.
  Network Connectivity: If the help files are stored on a network location, ensure that you have the necessary permissions and that the network connection is stable.
  Use Alternative Help: If the HTML help is not working, consider using the SAP Help Portal or the SAP Community for documentation and support.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for your specific version of the software for more detailed troubleshooting steps.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.