How To Fix SD124 - The document was not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 124

• Message text: The document was not deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD124 - The document was not deleted ?

  The SAP error message SD124 ("The document was not deleted") typically occurs in the Sales and Distribution (SD) module when there is an attempt to delete a document (such as a sales order, delivery, or billing document) that cannot be deleted due to various reasons. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Document Status: The document may be in a status that does not allow deletion. For example, if the document has already been processed (e.g., delivered, invoiced), it cannot be deleted.
  Dependencies: There may be dependent documents that are linked to the document you are trying to delete. For instance, if there are deliveries or invoices created from a sales order, the sales order cannot be deleted until those documents are deleted or reversed.
  Authorization Issues: The user may not have the necessary authorizations to delete the document.
  Custom Logic: There may be custom validations or logic implemented in the system that prevent the deletion of certain documents.
  Data Integrity: The system may have integrity checks that prevent deletion to maintain data consistency.
  
  Solutions:
  
  Check Document Status: Review the status of the document you are trying to delete. If it has been processed, you may need to reverse or delete the dependent documents first.
  Delete Dependent Documents: If there are related documents (like deliveries or invoices), delete or reverse those documents before attempting to delete the original document.
  Authorization Check: Ensure that the user has the necessary permissions to delete the document. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  Review Custom Logic: If there are custom enhancements or user exits in place, check with your development team to see if any custom logic is preventing the deletion.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VL02N (Change Outbound Delivery), and VF02 (Change Billing Document) to manage documents effectively.
  SAP Documentation: Refer to SAP Help documentation for detailed information on document management in the SD module.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the failure to delete the document.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with SAP directly for further assistance.