How To Fix SD123 - The document may not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SD - Online doc., terminology, translation, help

• Message number: 123

• Message text: The document may not be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD123 - The document may not be changed ?

  The SAP error message SD123, which states "The document may not be changed," typically occurs in the Sales and Distribution (SD) module when a user attempts to modify a sales document (like a sales order, delivery, or billing document) that is in a status that does not allow changes. This can happen for several reasons, including:
  Causes:
  
  Document Status: The document may be in a status that prohibits changes, such as being fully processed, completed, or already billed.
  Document Type Settings: Certain document types may have settings that restrict changes after a certain point in the process.
  User Authorizations: The user may not have the necessary authorizations to make changes to the document.
  Locked Documents: The document may be locked by another user or process, preventing modifications.
  Custom Logic: Custom enhancements or user exits may impose additional restrictions on document changes.
  
  Solutions:
  
  Check Document Status: Review the status of the document to determine if it is in a state that allows changes. If it is completed or billed, you may need to create a new document or reverse the existing one.
  Review Document Type Configuration: Check the configuration of the document type in the SAP system to see if there are settings that prevent changes after a certain point.
  User Authorizations: Ensure that the user has the necessary authorizations to modify the document. This may involve checking roles and permissions in the user profile.
  Unlock Document: If the document is locked, identify the user or process that has locked it and resolve the issue. This may involve contacting the user or system administrator.
  Consult Custom Logic: If there are custom enhancements or user exits in place, consult with your SAP development team to understand any additional restrictions that may be applied.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order), VL02N (Change Outbound Delivery), or VF02 (Change Billing Document) to attempt to make changes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module and document type to understand the rules governing changes to documents.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.