How To Fix /SCWM/RETURNS030 - Failed to get return order number from number range object

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 030

• Message text: Failed to get return order number from number range object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS030 - Failed to get return order number from number range object ?

  The SAP error message /SCWM/RETURNS030 indicates that the system failed to retrieve a return order number from the specified number range object. This typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when processing return orders.
  Causes:
  
  
  Exhausted Number Range: The number range object associated with return orders may have exhausted its available numbers. This can happen if the defined range is too small for the volume of return orders being processed.
  
  
  Incorrect Number Range Configuration: The number range object may not be properly configured or activated in the system.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the number range object.
  
  
  System Configuration Issues: There could be issues with the overall configuration of the EWM system or the specific settings for return orders.
  
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Find the number range object related to return orders (usually /SCWM/RETURNS).
  Check the current status of the number range and see if it is exhausted. If it is, you will need to extend the number range.
  
  
  
  Extend the Number Range:
  
  If the number range is exhausted, you can extend it by adding more numbers to the range. This can be done in the same SNRO transaction.
  Ensure that the new range does not overlap with existing numbers.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the number range object.
  
  
  
  Review System Configuration:
  
  Check the configuration settings for return orders in the EWM system to ensure everything is set up correctly.
  Consult with your SAP Basis or EWM configuration team if necessary.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Testing:
  
  After making changes, test the creation of a return order again to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO for managing number ranges.
  SPRO for accessing the configuration settings in SAP.
  
  
  
  Documentation: 
  
  Refer to SAP Help documentation for Extended Warehouse Management for detailed information on return order processing and number range management.
  
  
  
  Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  By following these steps, you should be able to resolve the error message /SCWM/RETURNS030 and successfully create return orders in your SAP EWM system.