How To Fix /SCWM/RETURNS031 - Return reason &1 already exists for current delivery item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 031

• Message text: Return reason &1 already exists for current delivery item

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS031 - Return reason &1 already exists for current delivery item ?

  The SAP error message /SCWM/RETURNS031 indicates that there is an attempt to create or process a return reason for a delivery item that already has an existing return reason assigned to it. This typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when handling returns.
  Cause:
  The error is triggered when:
  
  You are trying to assign a return reason to a delivery item that already has a return reason associated with it.
  There may be a duplicate entry in the system for the return reason for the same delivery item.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Return Reasons:
  
  Navigate to the delivery item in question and check if a return reason is already assigned. You can do this by reviewing the delivery document in the SAP GUI or using transaction codes related to EWM.
  
  
  
  Modify or Remove Existing Return Reason:
  
  If a return reason is already assigned and you need to change it, you may need to remove the existing return reason first before assigning a new one.
  If the return reason is correct but needs to be updated, you can modify it as per your business requirements.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for return reasons in your EWM system is set up correctly. This includes checking the settings in the customizing transaction (SPRO) for returns processing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional insights or updates that may be relevant to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide specific patches or guidance based on your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for processing returns, and /SCWM/DELIVERY for managing deliveries.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify return reasons and delivery items.
  
  By following these steps, you should be able to resolve the error and continue processing your returns in SAP EWM.