How To Fix /SCWM/RETURNS013 - Preconfigured base unit of measure &1 must be &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 013

• Message text: Preconfigured base unit of measure &1 must be &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS013 - Preconfigured base unit of measure &1 must be &2 ?

  The SAP error message /SCWM/RETURNS013 indicates that there is a mismatch between the preconfigured base unit of measure (UoM) for a product and the expected unit of measure in the system. This error typically occurs in the context of handling returns in the SAP Extended Warehouse Management (EWM) module.
  Cause:
  The error message /SCWM/RETURNS013 is triggered when:
  
  The base unit of measure defined for a product in the system does not match the expected unit of measure for the return process.
  The product is configured with a specific base unit of measure (e.g., pieces, boxes, etc.), but the return process is trying to process it with a different unit of measure.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Configuration:
  
  Go to the material master data for the product in question.
  Verify the base unit of measure defined in the material master (transaction code MM03).
  Ensure that the base unit of measure matches the expected unit of measure for the return process.
  
  
  
  Adjust Return Process Settings:
  
  Review the return process configuration in the EWM settings.
  Ensure that the expected unit of measure for returns is correctly set up in the system.
  
  
  
  Update Return Order:
  
  If the return order is already created, check if it is using the correct unit of measure.
  If necessary, create a new return order with the correct unit of measure.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and settings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material Master
  EWM Configuration: Access the EWM configuration settings to review return process settings.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  User Roles:
  
  Ensure that the user has the necessary permissions to view and modify material master data and return process settings.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCWM/RETURNS013.