How To Fix /SCWM/RETURNS012 - Products of item have been processed in another work center


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCWM/RETURNS -

  • Message number: 012

  • Message text: Products of item have been processed in another work center

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCWM/RETURNS012 - Products of item have been processed in another work center ?

    The SAP error message /SCWM/RETURNS012 indicates that the products of the item have been processed in another work center. This error typically occurs in the context of warehouse management and logistics execution within the SAP Extended Warehouse Management (EWM) module.

    Cause:

    The error can arise due to several reasons:

    1. Work Center Assignment: The item you are trying to process is assigned to a different work center than the one you are currently using. This can happen if the item was previously processed in a different location or work center.
    2. Inconsistent Data: There may be inconsistencies in the master data or configuration settings related to the work centers and the items being processed.
    3. Process Flow Issues: The workflow or process flow may not be correctly set up, leading to attempts to process items in an incorrect sequence or location.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Work Center Assignment:

      • Verify the work center assignment for the item in question. Ensure that the item is supposed to be processed in the current work center.
      • If necessary, reassign the item to the correct work center.
    2. Review Master Data:

      • Check the master data for the item and ensure that all relevant settings (such as storage type, storage bin, and work center) are correctly configured.
      • Make sure that the item is not locked or in a status that prevents processing.
    3. Process Flow Verification:

      • Review the process flow to ensure that the item is being processed in the correct sequence. If the item needs to be processed in a specific order, ensure that all previous steps have been completed successfully.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to the error message. This can provide insights into the configuration and setup required for the work centers and items.
    5. System Logs and Traces:

      • Check system logs and traces for any additional error messages or warnings that may provide more context about the issue.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that can help you navigate and troubleshoot issues related to work centers and item processing.
    • SAP Notes: Look for SAP Notes related to the error message /SCWM/RETURNS012 for any patches or updates that may address known issues.
    • Training and Documentation: Ensure that users involved in warehouse operations are trained on the correct processes and understand the implications of work center assignments.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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