How To Fix /SCWM/RETURNS010 - There are delivery items with no inspection documents

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 010

• Message text: There are delivery items with no inspection documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS010 - There are delivery items with no inspection documents ?

  The SAP error message /SCWM/RETURNS010 indicates that there are delivery items in the returns process that do not have associated inspection documents. This typically occurs in the context of warehouse management and returns processing in SAP Extended Warehouse Management (EWM).
  Cause:
  
  
  Missing Inspection Documents: The primary cause of this error is that the items being processed in the return delivery do not have the necessary inspection documents created. This can happen if the items were not subject to quality inspection or if the inspection documents were not generated correctly during the inbound process.
  
  
  Configuration Issues: There may be configuration settings in the system that dictate when inspection documents should be created. If these settings are not properly configured, it can lead to missing inspection documents.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the delivery items, such as incorrect material master settings or issues with the return delivery itself.
  
  
  Solution:
  
  
  Create Inspection Documents: 
  
  Check if the inspection documents can be created manually for the delivery items. You can do this by navigating to the relevant transaction in SAP EWM and creating the inspection documents for the items in question.
  
  
  
  Review Configuration: 
  
  Review the configuration settings related to quality management and inspection document creation. Ensure that the settings are aligned with your business processes and that they allow for the creation of inspection documents for return deliveries.
  
  
  
  Check Material Master Data: 
  
  Verify the material master data for the items in question. Ensure that the quality management views are properly maintained and that the materials are set up to require inspection.
  
  
  
  Inspect Return Delivery: 
  
  Review the return delivery itself to ensure that it is correctly set up and that all necessary information is present. This includes checking the item categories and ensuring that they are configured to allow for inspection.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed guidance on handling inspection documents and returns processing in EWM.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP EWM Documentation: Review the official SAP EWM documentation for detailed information on returns processing and quality management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI (for processing returns) and /SCWM/INSP (for inspection document management).
  Quality Management (QM) Module: Understanding the integration between EWM and the QM module can provide insights into how inspection documents are generated and managed.
  
  By addressing the root causes and following the suggested solutions, you should be able to resolve the error message /SCWM/RETURNS010 effectively.