How To Fix /SCWM/RETURNS009 - Products of item packed without goods receipt processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 009

• Message text: Products of item packed without goods receipt processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS009 - Products of item packed without goods receipt processing ?

  The SAP error message /SCWM/RETURNS009 indicates that there are products of an item that have been packed without going through the goods receipt processing. This typically occurs in the context of warehouse management and logistics, particularly when dealing with returns or handling units.
  Cause:
  
  Improper Handling of Returns: The error often arises when items are packed for return without being properly received into the system. This can happen if the goods receipt process is skipped or not completed.
  System Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected processes for handling returns and goods receipts.
  User Error: Users may inadvertently attempt to pack items without first processing them through the goods receipt.
  
  Solution:
  
  
  Complete Goods Receipt Processing: Ensure that the goods receipt for the returned items is processed correctly before attempting to pack them. This involves:
  
  Receiving the items into the warehouse.
  Updating the inventory records to reflect the returned items.
  
  
  
  Check Configuration Settings: Review the configuration settings in the SAP system related to warehouse management and returns processing. Ensure that the processes are set up correctly to handle returns and that all necessary steps are defined.
  
  
  User Training: Provide training to users on the correct procedures for handling returns and packing items. This can help prevent user errors that lead to this message.
  
  
  Review Handling Units: If handling units are involved, ensure that they are properly created and managed within the system. Check if the handling units are linked to the correct goods receipt.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the /SCWM/RETURNS009 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI (for processing returns) and /SCWM/GR (for goods receipt) to ensure proper handling of inventory.
  Warehouse Management Best Practices: Implement best practices for warehouse management to streamline processes and reduce the likelihood of errors.
  
  By following these steps, you should be able to resolve the /SCWM/RETURNS009 error and ensure that your returns and goods receipt processes are functioning correctly.