How To Fix /SCWM/GTS_CHECK019 - GTS check: Unknown error during BAPI call; return table empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 019

• Message text: GTS check: Unknown error during BAPI call; return table empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK019 - GTS check: Unknown error during BAPI call; return table empty ?

  The SAP error message /SCWM/GTS_CHECK019 GTS check: Unknown error during BAPI call; return table empty typically occurs in the context of the integration between SAP Extended Warehouse Management (EWM) and SAP Global Trade Services (GTS). This error indicates that there was an issue during a BAPI (Business Application Programming Interface) call to GTS, and the return table, which usually contains information about the success or failure of the operation, is empty.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the GTS settings or in the integration settings between EWM and GTS.
  Authorization Problems: The user executing the BAPI may not have the necessary authorizations to perform the operation in GTS.
  Data Issues: The data being sent to GTS may be incomplete or incorrect, leading to a failure in processing.
  System Errors: There could be temporary issues with the GTS system or network problems affecting the communication between EWM and GTS.
  BAPI Implementation Issues: The specific BAPI being called may have issues in its implementation or may not be functioning as expected.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both EWM and GTS to ensure they are correctly set up for integration. This includes checking the settings for the relevant GTS checks.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the BAPI in GTS. You may need to consult with your security team to verify this.
  Validate Data: Check the data being sent to GTS for completeness and correctness. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Monitor System Status: Check the status of the GTS system and any relevant logs for errors or warnings that might indicate a system issue. You can also check for network connectivity issues.
  Debugging: If you have access to the development environment, you can debug the BAPI call to see where it is failing. This may provide insights into the specific cause of the error.
  Consult Documentation: Review SAP documentation for the specific BAPI being called to ensure that it is being used correctly and that all required parameters are being passed.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like /SCWM/PRD for product data, /SCWM/ORD for order management, or /GTS/ related transactions for GTS settings.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting GTS integration issues.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCWM/GTS_CHECK019.