How To Fix /SCWM/GTS_CHECK018 - GTS check: Status could not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 018

• Message text: GTS check: Status could not be set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK018 - GTS check: Status could not be set ?

  The SAP error message /SCWM/GTS_CHECK018 GTS check: Status could not be set typically occurs in the context of the integration between SAP Extended Warehouse Management (EWM) and SAP Global Trade Services (GTS). This error indicates that there was an issue when trying to set the status of a document or item during a GTS check, which is often related to compliance checks for international trade.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the GTS settings or in the integration between EWM and GTS.
  Missing Data: Required data for the GTS check may be missing or incomplete, such as missing master data or transaction data.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the GTS check.
  System Errors: There could be temporary system issues or inconsistencies in the database that prevent the status from being set.
  Custom Code: If there are custom enhancements or modifications in the GTS or EWM processes, they may interfere with the standard functionality.
  
  Solutions:
  
  Check Configuration: Review the GTS and EWM configuration settings to ensure they are correctly set up. This includes checking the integration settings and ensuring that all necessary parameters are defined.
  Validate Data: Ensure that all required data for the GTS check is present and correctly maintained. This includes checking master data (like material master, vendor master) and transaction data.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the GTS check. This may involve checking roles and permissions in both EWM and GTS.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the GTS check.
  System Health Check: Perform a system health check to identify any underlying issues that may be affecting the GTS functionality. This may include checking for system updates or patches.
  Consult Documentation: Refer to SAP Notes and documentation related to GTS and EWM for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRD for production-related processes or /SCWM/ORD for order-related processes.
  Integration Points: Understand the integration points between EWM and GTS, as well as any middleware that may be involved in the data exchange.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.