How To Fix /SCWM/GTS_CHECK017 - GTS check ended with "Not OK"

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 017

• Message text: GTS check ended with "Not OK"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK017 - GTS check ended with "Not OK" ?

  The SAP error message /SCWM/GTS_CHECK017 GTS check ended with "Not OK" typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an issue related to Global Trade Services (GTS) compliance checks. This error indicates that a GTS check, which is meant to ensure compliance with trade regulations, has failed.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Missing or Incorrect Data: The data related to the shipment, such as product classification, country of origin, or other compliance-related information, may be missing or incorrect.
  
  
  GTS Configuration Issues: There may be issues with the configuration of GTS settings in the SAP system, such as missing settings for the relevant compliance checks.
  
  
  Blocked Products: The products being shipped may be blocked in GTS due to compliance issues, such as being on a restricted list.
  
  
  Customs Regulations: Changes in customs regulations or trade agreements that have not been updated in the system can lead to compliance failures.
  
  
  User Authorizations: The user executing the transaction may not have the necessary authorizations to perform the GTS checks.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the GTS Logs: Review the GTS logs for more detailed information about why the check failed. This can provide insights into the specific compliance issue.
  
  
  Verify Data: Ensure that all relevant data for the shipment is complete and accurate. Check product classifications, country of origin, and any other compliance-related fields.
  
  
  Review GTS Configuration: Check the GTS configuration settings to ensure that they are correctly set up for the compliance checks you are trying to perform.
  
  
  Check Product Status: Verify if the products involved in the shipment are blocked or flagged in GTS. If they are, you may need to resolve the underlying compliance issue.
  
  
  Update Compliance Information: If there have been recent changes in regulations, ensure that your system is updated with the latest compliance information.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform GTS checks. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to GTS compliance checks for additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to GTS compliance checks.
  Training and Documentation: Review training materials or documentation related to GTS and EWM to ensure proper understanding and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/GTS_CHECK017 error in your SAP system.