How To Fix /SCWM/ERPINTEGRATION823 - Full GR cannot be sent due to open items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 823

• Message text: Full GR cannot be sent due to open items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION823 - Full GR cannot be sent due to open items ?

  The SAP error message /SCWM/ERPINTEGRATION823 indicates that a full Goods Receipt (GR) cannot be sent due to open items in the system. This error typically arises in the context of the Extended Warehouse Management (EWM) module when there are discrepancies or pending transactions that prevent the completion of the GR process.
  Cause:
  
  
  Open Items: There are open items in the system that need to be resolved before the GR can be processed. These could be related to:
  
  Pending deliveries
  Incomplete or unprocessed inbound deliveries
  Open purchase orders or stock transfer orders
  Unresolved discrepancies in inventory or stock levels
  
  
  
  Document Status: The status of the documents involved in the GR process may not be complete or may be in a state that prevents further processing.
  
  
  Configuration Issues: There may be configuration settings in EWM or the integration with ERP that are not set up correctly, leading to this error.
  
  
  Solution:
  
  
  Check Open Items: 
  
  Use transaction codes like MB52 or MB5T to check for open items related to the GR.
  Review the inbound deliveries and ensure that all necessary documents are processed.
  
  
  
  Resolve Pending Transactions: 
  
  Identify and resolve any pending transactions that may be causing the issue. This may involve completing or canceling deliveries, or addressing discrepancies in stock levels.
  
  
  
  Review Document Status: 
  
  Ensure that all related documents (purchase orders, inbound deliveries) are in the correct status and are not blocked or incomplete.
  
  
  
  Consult Logs: 
  
  Check the application logs for more detailed error messages or warnings that can provide additional context on what is causing the issue.
  
  
  
  Configuration Review: 
  
  If the issue persists, review the configuration settings in EWM and the integration with ERP to ensure that they are set up correctly.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL32N (Change Inbound Delivery), MIGO (Goods Movement), and MB1A (Goods Withdrawal) to manage and check the status of goods movements.
  Documentation: Refer to SAP documentation or help guides related to EWM and GR processes for more detailed troubleshooting steps.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the /SCWM/ERPINTEGRATION823 error message.