How To Fix /SCWM/ERPINTEGRATION821 - PPF action is not executed automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 821

• Message text: PPF action is not executed automatically

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION821 - PPF action is not executed automatically ?

  The SAP error message /SCWM/ERPINTEGRATION821 indicates that a Post Processing Framework (PPF) action is not executed automatically in the context of SAP Extended Warehouse Management (EWM) and its integration with ERP systems. This can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  PPF Action Configuration: The PPF action may not be correctly configured or activated in the system. This includes missing conditions or incorrect settings in the PPF action definition.
  
  
  Missing Conditions: The conditions under which the PPF action should be triggered may not be met. This could be due to missing data or incorrect status of the document.
  
  
  Execution Time: The PPF action may be scheduled to execute at a specific time or under certain circumstances that have not yet occurred.
  
  
  Integration Issues: There may be issues with the integration between EWM and the ERP system, which can prevent the PPF action from being triggered.
  
  
  User Authorizations: The user executing the action may not have the necessary authorizations to trigger the PPF action.
  
  
  System Errors: There could be underlying system errors or inconsistencies that are preventing the PPF action from executing.
  
  
  Solutions:
  
  
  Check PPF Configuration: Review the configuration of the PPF action in transaction code /SCWM/PPF. Ensure that the action is active and that all necessary conditions are correctly defined.
  
  
  Review Conditions: Verify that the conditions for the PPF action are being met. Check the relevant documents (e.g., delivery, transfer order) to ensure they are in the correct status.
  
  
  Execution Time: If the PPF action is time-dependent, ensure that the scheduled time has arrived or that the triggering event has occurred.
  
  
  Integration Check: Investigate any integration issues between EWM and the ERP system. Check for any error messages in the integration logs.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to execute the PPF action. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the PPF action is not executing.
  
  
  Testing: If changes are made to the configuration, test the PPF action in a controlled environment to ensure it triggers as expected.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on PPF configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify the cause of the error and implement a solution to ensure that the PPF action executes as intended.