How To Fix /SCWM/ERPINTEGRATION824 - Zero GI cannot be sent due to open items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/ERPINTEGRATION -

• Message number: 824

• Message text: Zero GI cannot be sent due to open items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION824 - Zero GI cannot be sent due to open items ?

  The SAP error message /SCWM/ERPINTEGRATION824 indicates that a Zero Goods Issue (GI) cannot be processed because there are open items associated with the relevant document. This typically occurs in the context of SAP Extended Warehouse Management (EWM) when trying to perform a goods movement that is not valid due to outstanding transactions or inconsistencies in the system.
  
  Cause:
  
  Open Items: The primary cause of this error is that there are open items (such as open deliveries, open transfer orders, or other related documents) that need to be resolved before a Zero GI can be processed.
  Incomplete Transactions: There may be incomplete or pending transactions that are preventing the system from allowing a Zero GI.
  
  Configuration Issues: There could be configuration settings in EWM or the integration with ERP that are not set up correctly, leading to this error.
  
  
  Solution:
  
  
  Check Open Items: 
  
  Use transaction codes like VL03N (Display Outbound Delivery) or LT03 (Create Transfer Order) to