How To Fix SCTS_CTO_CUST_SYNC005 - Invalid parameter value &1 calling TRINT_CALL_CUST_SYNCHRONIZER

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_CTO_CUST_SYNC - Callup Customizing Synchronizer from CTO

• Message number: 005

• Message text: Invalid parameter value &1 calling TRINT_CALL_CUST_SYNCHRONIZER

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_CTO_CUST_SYNC005 - Invalid parameter value &1 calling TRINT_CALL_CUST_SYNCHRONIZER ?

  The SAP error message SCTS_CTO_CUST_SYNC005 with the description "Invalid parameter value &1 calling TRINT_CALL_CUST_SYNCHRONIZER" typically occurs in the context of the SAP Customer Transaction Object (CTO) synchronization process. This error indicates that there is an issue with the parameters being passed to the synchronization function.
  Cause:
  
  
  Invalid Parameter Value: The error suggests that one of the parameters being passed to the TRINT_CALL_CUST_SYNCHRONIZER function is invalid. This could be due to:
  
  Incorrect data type.
  Out-of-range values.
  Missing required parameters.
  Incorrectly formatted input.
  
  
  
  Configuration Issues: There may be issues with the configuration settings related to the Customer Transaction Object synchronization.
  
  
  Data Integrity Issues: The data being synchronized may have integrity issues, such as missing or inconsistent records.
  
  
  Solution:
  
  
  Check Parameter Values: Review the parameters being passed to the TRINT_CALL_CUST_SYNCHRONIZER function. Ensure that:
  
  All required parameters are provided.
  The values are of the correct data type and within valid ranges.
  
  
  
  Review Configuration: Check the configuration settings for the Customer Transaction Object synchronization. Ensure that all necessary settings are correctly configured.
  
  
  Data Validation: Validate the data being synchronized. Look for any inconsistencies or missing records that could cause the synchronization to fail.
  
  
  Debugging: If you have access to the development environment, you can debug the function call to see the exact values being passed and identify which parameter is causing the issue.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error. There may be patches or updates that address known issues.
  
  
  Consult Documentation: Review the official SAP documentation for Customer Transaction Object synchronization to ensure that you are following the correct procedures.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCTC (for CTO configuration) and SCTO (for CTO synchronization).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the cause of the error message SCTS_CTO_CUST_SYNC005.