How To Fix SCTS_CTO_CUST_SYNC003 - Customizing synchronization is not active for change recording

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_CTO_CUST_SYNC - Callup Customizing Synchronizer from CTO

• Message number: 003

• Message text: Customizing synchronization is not active for change recording

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_CTO_CUST_SYNC003 - Customizing synchronization is not active for change recording ?

  The SAP error message SCTS_CTO_CUST_SYNC003 indicates that customizing synchronization is not active for change recording. This error typically arises in the context of SAP Change and Transport System (CTS) when there are issues related to the synchronization of customizing settings between different systems (e.g., development, quality assurance, and production).
  Cause:
  The error can occur due to several reasons:
  
  Change Recording Not Activated: Change recording for customizing objects may not be activated in the system.
  Transport Layer Issues: The transport layer may not be correctly configured, or the transport routes may not be set up properly.
  Missing Authorizations: The user may not have the necessary authorizations to perform the synchronization.
  System Configuration: There may be issues with the system configuration that prevent the synchronization from being active.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Activate Change Recording:
  
  Go to transaction code SCC4 and check the settings for the client. Ensure that the "Change Recording" option is activated for the relevant client.
  If it is not activated, you may need to enable it.
  
  
  
  Check Transport Layer Configuration:
  
  Use transaction code SE03 to check the transport routes and ensure that the transport layer is correctly configured.
  Verify that the transport layer is assigned to the relevant development class.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform customizing synchronization. Check the roles and profiles assigned to the user.
  
  
  
  Check System Configuration:
  
  Review the system configuration settings related to customizing synchronization. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes related to customizing synchronization and the error message SCTS_CTO_CUST_SYNC003 in the SAP Support Portal.
  
  
  
  Transport Organizer:
  
  If you are using the Transport Organizer, ensure that the customizing requests are correctly created and released.
  
  
  
  Restart the Transport Management System (TMS):
  
  In some cases, restarting the TMS can help resolve synchronization issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCC4: Client Administration
  SE03: Transport Organizer Tools
  SE09/SE10: Transport Requests
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on customizing synchronization and transport management.
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or reach out to SAP support for further assistance.