How To Fix SCTS_CTO_CUST_SYNC004 - Customizing synchronization is not active when releasing transports

SCTS_CTO_CUST_SYNC004 - Overview

• Message type: E = Error

• Message class: SCTS_CTO_CUST_SYNC - Callup Customizing Synchronizer from CTO

• Message number: 004

• Message text: Customizing synchronization is not active when releasing transports

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_CTO_CUST_SYNC004 - Customizing synchronization is not active when releasing transports ?

  The SAP error message SCTS_CTO_CUST_SYNC004 indicates that the customizing synchronization is not active when you are trying to release transport requests. This typically occurs in the context of SAP Change and Transport System (CTS) when you are working with customizing objects.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Customizing Synchronization Not Activated: The customizing synchronization feature may not be activated in your system. This feature is necessary for synchronizing customizing settings across different systems (e.g., from development to quality assurance or production).
  
  
  Transport Layer Configuration: The transport layer may not be correctly configured to support customizing synchronization.
  
  
  Transport Request Type: The transport request you are trying to release may not be of a type that supports customizing synchronization.
  
  
  Missing Authorizations: The user may lack the necessary authorizations to perform the synchronization.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Activate Customizing Synchronization:
  
  Go to transaction SCC4 and check the settings for the client. Ensure