How To Fix SCTS_CTO_CUST_SYNC001 - Customizing synchronization not possible from this system

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_CTO_CUST_SYNC - Callup Customizing Synchronizer from CTO

• Message number: 001

• Message text: Customizing synchronization not possible from this system

What causes this issue?

The functions for synchronizing Customizing do not exist in this
system. Function module &V1& is missing.

System Response

The Customizing settings will not be synchronized between this system
and other mySAP components.

How to fix this error?

The Customizing synchronization function is an enhancement of SAP
standard functionality. You can also use your system as normal without
these functions.

Procedure for System Administrators

To use Customizing synchronization, you must install an add-on to the
SAP standard functions.
You can find more information about this in SAP notes.
Search in the SAP notes for the following keywords:
&V1&
SCTS_CTO_CUST_SYNC001

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_CTO_CUST_SYNC001 - Customizing synchronization not possible from this system ?

  The SAP error message SCTS_CTO_CUST_SYNC001 indicates that customizing synchronization is not possible from the current system. This error typically arises in the context of SAP Landscape Management or when working with SAP Change and Transport System (CTS) in a system landscape where you are trying to synchronize customizing settings between systems.
  Causes:
  
  System Configuration Issues: The system may not be properly configured for customizing synchronization. This could be due to missing or incorrect settings in the transport management system (TMS).
  Transport Directory Issues: The transport directory may not be correctly set up or accessible, leading to synchronization failures.
  Authorization Issues: The user may not have the necessary authorizations to perform the synchronization.
  System Type: The system from which you are trying to synchronize may not be a valid source for customizing synchronization (e.g., it may be a non-productive system).
  Transport Layer Issues: The transport layer may not be correctly defined or may not allow for the synchronization of customizing settings.
  
  Solutions:
  
  
  Check System Configuration:
  
  Ensure that the transport management system (TMS) is correctly configured. You can do this by checking the TMS configuration in transaction STMS.
  Verify that the system is part of the correct transport domain.
  
  
  
  Review Transport Directory:
  
  Check the transport directory settings to ensure that they are correctly defined and accessible. You can check the transport directory path in transaction SE03.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting the synchronization has the necessary authorizations. You may need to check roles and profiles assigned to the user.
  
  
  
  System Type Verification:
  
  Confirm that the system you are working with is appropriate for customizing synchronization. For example, ensure that you are not trying to synchronize from a non-productive system.
  
  
  
  Transport Layer Configuration:
  
  Check the transport layer settings in transaction SE03 or SE01 to ensure that they are correctly defined and that the customizing objects are included in the transport layer.
  
  
  
  Check Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to check application logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search for notes related to customizing synchronization and CTS issues in the SAP Support Portal.
  Documentation: Review the official SAP documentation on Change and Transport System (CTS) and customizing synchronization for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.