How To Fix SCRM813 - Message was not selected, selection was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 813

• Message text: Message was not selected, selection was not changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM813 - Message was not selected, selection was not changed ?

  The SAP error message SCRM813 ("Message was not selected, selection was not changed") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the selection of messages or data in a particular transaction or report. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  No Messages Selected: The most common cause is that there are no messages selected for processing or display. This can happen if the selection criteria do not match any existing records.
  Selection Criteria Issues: The selection criteria used to filter messages may not be set correctly, leading to no results being returned.
  Authorization Issues: The user may not have the necessary authorizations to view or select the messages.
  Data Consistency Issues: There may be inconsistencies or issues with the underlying data that prevent messages from being selected.
  System Configuration: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you are using to ensure they are correct and that they should return results. Adjust the criteria if necessary.
  Verify Data Availability: Ensure that there are messages available that meet the selection criteria. You can do this by checking the database or using a broader selection to see if any messages exist.
  User Authorizations: Confirm that the user has the necessary authorizations to access the messages. If not, contact your system administrator to adjust the user roles and permissions.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no issues. This may involve checking for missing or corrupted records.
  System Configuration Review: If the issue persists, review the system configuration settings related to message selection. Consult with your SAP Basis or technical team if needed.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to message processing in SAP CRM, as they may provide additional context or options for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Refer to SAP documentation for CRM message processing to understand the expected behavior and configuration settings.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.