How To Fix SCRM891 - Data not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 891

• Message text: Data not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM891 - Data not maintained ?

  The SAP error message SCRM891, which states "Data not maintained," typically occurs in the context of SAP Customer Relationship Management (CRM) when certain required data is missing or not properly configured in the system. This error can arise in various scenarios, such as when trying to create or update business partners, sales orders, or other CRM-related objects.
  Causes:
  
  Missing Configuration: Required settings or configurations in the CRM system may not be maintained. This could include missing entries in customizing tables or settings that are necessary for the specific transaction you are trying to perform.
  Incomplete Master Data: The master data for business partners, products, or other entities may not be fully maintained. For example, if a business partner does not have a valid address or contact information, this error may occur.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify certain data, leading to this error.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from processing the request.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP CRM system to ensure that all necessary data is maintained. This may involve checking customizing settings in transaction SPRO or related configuration transactions.
  Maintain Master Data: Ensure that all required master data is complete and accurate. This includes checking business partner records, product information, and any other relevant data.
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the action that triggered the error. This may involve checking user roles and permissions in transaction PFCG.
  Data Validation: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for missing or inconsistent data. Correct any discrepancies found.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or module you are working with for additional guidance on required data and configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SCRM891 error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SPRO: Customizing settings
  BP: Business Partner maintenance
  SE11/SE16: Data Dictionary and Data Browser for checking table entries
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.