How To Fix SCRM811 - Message is already selected, selection was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 811

• Message text: Message is already selected, selection was not changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM811 - Message is already selected, selection was not changed ?

  The SAP error message SCRM811: "Message is already selected, selection was not changed" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to select a message or item that has already been selected in a previous operation. This can happen in various scenarios, such as when working with activities, tasks, or messages in the CRM system.
  Cause:
  
  Duplicate Selection: The most common cause of this error is that the user is trying to select a message or item that is already marked as selected in the system.
  User Interface Issue: Sometimes, the user interface may not refresh properly, leading to confusion about the current selection state.
  Session State: The session may not have updated correctly, causing the system to think that the selection has not changed.
  
  Solution:
  
  Deselect and Reselect: If you encounter this error, try deselecting the message or item and then selecting it again. This can refresh the selection state.
  Refresh the Screen: Use the refresh option in the SAP GUI to reload the current screen. This can help clear any inconsistencies in the displayed data.
  Log Out and Log Back In: If the issue persists, logging out of the SAP session and logging back in can reset the session state and resolve the error.
  Check for Updates: Ensure that your SAP system is up to date. Sometimes, bugs in the software can lead to such errors, and applying the latest patches or updates can resolve them.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction or module you are working with.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to CRM activities, such as creating or managing activities, tasks, or messages.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to perform the actions related to the messages or items in question.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the SCRM811 error and continue working within the SAP CRM environment.