How To Fix /SCMTMS/TRQ537 - &1; Business partner &2 does not contain air waybill prefix &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 537

• Message text: &1; Business partner &2 does not contain air waybill prefix &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ537 - &1; Business partner &2 does not contain air waybill prefix &3 ?

  The SAP error message /SCMTMS/TRQ537 indicates that there is an issue related to the air waybill (AWB) prefix for a business partner in the Transportation Management System (TMS). This error typically arises when the system is trying to process a shipment or transportation request, and it cannot find the required air waybill prefix for the specified business partner.
  Cause:
  
  Missing Configuration: The business partner (e.g., a carrier or logistics service provider) does not have an air waybill prefix assigned in the system.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly maintained, leading to the absence of the required prefix.
  Data Synchronization Issues: If the business partner data was recently updated or migrated, there may be synchronization issues that prevent the prefix from being recognized.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the relevant business partner (identified as &2 in the error message).
  Check the details under the "Logistics" or "Transportation" tab to ensure that the air waybill prefix is correctly maintained.
  
  
  
  Maintain Air Waybill Prefix:
  
  If the air waybill prefix is missing, you need to add it. This can usually be done in the same area where you checked the business partner details.
  Ensure that the prefix follows the required format and is valid for the carrier.
  
  
  
  Validate Data:
  
  Ensure that all necessary data for the business partner is complete and accurate. This includes checking for any other missing fields that might be required for transportation processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining business partner data and air waybill prefixes.
  
  
  
  Test the Changes:
  
  After making the necessary changes, try to reprocess the transportation request or shipment to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and /SCMTMS/ related transactions for transportation management.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to business partner data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP TMS for further assistance.