How To Fix /SCMTMS/TOR338 - Air waybill not finalized

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 338

• Message text: Air waybill not finalized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR338 - Air waybill not finalized ?

  The SAP error message /SCMTMS/TOR338 Air waybill not finalized typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the air waybill (AWB) not being finalized. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incomplete Data: The air waybill may not have all the required information filled out, such as sender, receiver, or shipment details.
  Status Issues: The air waybill might be in a status that does not allow it to be finalized, such as being in a draft state or pending approval.
  Missing Approvals: If the air waybill requires certain approvals before it can be finalized, and those approvals have not been obtained, this error may occur.
  System Configuration: There may be configuration issues in the SAP TM system that prevent the air waybill from being finalized.
  Integration Issues: If the air waybill is supposed to be integrated with other systems (like a freight forwarder or logistics provider), any issues in that integration can lead to this error.
  
  Solutions:
  
  Check Data Completeness: Review the air waybill for any missing or incomplete information. Ensure that all mandatory fields are filled out correctly.
  Review Status: Check the status of the air waybill. If it is in a draft or pending state, you may need to change its status to allow for finalization.
  Obtain Approvals: If the air waybill requires approvals, ensure that all necessary approvals have been obtained before attempting to finalize it.
  Consult Configuration: Work with your SAP TM configuration team to ensure that the system is set up correctly for air waybill processing.
  Integration Check: If the air waybill is integrated with other systems, verify that those systems are functioning correctly and that there are no communication issues.
  Error Logs: Check the SAP error logs for any additional information that may provide insight into why the air waybill cannot be finalized.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Documentation: Refer to the SAP TM documentation for guidelines on air waybill processing and requirements for finalization.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to finalize the air waybill successfully.