How To Fix /SCMTMS/TOR339 - MAWB prefix &2 unknown or does not match airline code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 339

• Message text: MAWB prefix &2 unknown or does not match airline code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR339 - MAWB prefix &2 unknown or does not match airline code &1 ?

  The SAP error message /SCMTMS/TOR339 MAWB prefix &2 unknown or does not match airline code &1 typically occurs in the context of SAP Transportation Management (TM) when dealing with air freight shipments. This error indicates that there is a mismatch between the Master Air Waybill (MAWB) prefix and the airline code specified in the system.
  Cause:
  
  Invalid MAWB Prefix: The MAWB prefix provided does not exist in the system or is not recognized as valid for the specified airline.
  Mismatch with Airline Code: The MAWB prefix may not correspond to the airline code that is being used. Each airline has specific prefixes that are associated with it, and if the prefix does not match the airline code, this error will occur.
  Configuration Issues: There may be configuration issues in the SAP system where the MAWB prefixes and their corresponding airline codes are not properly set up.
  
  Solution:
  
  Verify MAWB Prefix: Check the MAWB prefix you are using. Ensure that it is correct and valid for the airline you are working with.
  Check Airline Code: Confirm that the airline code entered in the system matches the MAWB prefix. You can refer to the airline's documentation or contact the airline for the correct prefix.
  Update Configuration: If the MAWB prefix is valid but not recognized in the system, you may need to update the configuration in SAP TM. This can involve:
  
  Adding the MAWB prefix to the relevant configuration table.
  Ensuring that the mapping between MAWB prefixes and airline codes is correctly set up in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to manage MAWB prefixes and airline codes in your specific version of SAP TM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide assistance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to air freight and MAWB management in SAP TM, such as /SCMTMS/TOR for transportation order management.
  Training and Documentation: Ensure that users involved in air freight operations are trained on the correct procedures for entering MAWB information in SAP TM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.