How To Fix /SCMTMS/TOR337 - Air waybill finalized

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 337

• Message text: Air waybill finalized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR337 - Air waybill finalized ?

  The SAP error message /SCMTMS/TOR337 indicates that the air waybill (AWB) has been finalized, which means that no further changes can be made to it. This error typically occurs in the context of transportation management within SAP, particularly when dealing with air freight documentation.
  Cause:
  
  Finalization of Air Waybill: The air waybill has been marked as finalized in the system, which prevents any modifications or updates.
  System Configuration: The system may be configured to automatically finalize air waybills after a certain process is completed, such as shipment confirmation.
  User Action: A user may have inadvertently finalized the air waybill before all necessary information was entered or before the shipment was fully processed.
  
  Solution:
  
  Check Status: Verify the status of the air waybill in the system. If it is finalized, you will not be able to make changes directly.
  Reopen Process: If changes are necessary, you may need to follow a specific process to reopen or unfinalize the air waybill. This may involve:
  
  Contacting your SAP administrator or support team to see if they can assist in unfinalizing the document.
  Checking if there are any specific transaction codes or processes in your SAP system that allow for the modification of finalized documents.
  
  
  Create a New Air Waybill: If unfinalizing is not possible, consider creating a new air waybill with the correct information and ensuring that all necessary details are included before finalization.
  Review Configuration: If this issue occurs frequently, review the configuration settings related to air waybill finalization to ensure they align with your business processes.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for /SCMTMS and air waybill processing to understand the implications of finalization and the processes involved.
  User Training: Ensure that users involved in the transportation management process are trained on the implications of finalizing air waybills and the correct procedures to follow.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling finalized air waybills.
  
  If the issue persists or if you require further assistance, consider reaching out to SAP support or your internal IT team for more tailored help based on your specific SAP environment.