How To Fix /SCMTMS/TOR336 - Master air waybill not closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 336

• Message text: Master air waybill not closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR336 - Master air waybill not closed ?

  The SAP error message /SCMTMS/TOR336 Master air waybill not closed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the status of a master air waybill (MAWB). This error indicates that the MAWB has not been closed, which can prevent further processing of related transportation documents.
  Cause:
  
  Incomplete Documentation: The MAWB may not have all the required documentation or data entries completed.
  Pending Charges: There may be outstanding charges or fees associated with the MAWB that need to be resolved before it can be closed.
  Open Shipments: There could be open shipments linked to the MAWB that have not been finalized or delivered.
  System Configuration: There may be configuration issues in the SAP TM system that prevent the MAWB from being closed properly.
  
  Solution:
  
  Check MAWB Status: Review the status of the MAWB in the system. Ensure that all necessary data is filled out and that there are no pending actions.
  Complete Documentation: Make sure that all required documents and information related to the MAWB are complete and accurate.
  Resolve Outstanding Charges: Check for any outstanding charges or fees that need to be addressed. Ensure that all financial aspects are settled.
  Finalize Shipments: Ensure that all shipments associated with the MAWB are completed and closed. This may involve checking the status of individual shipments and ensuring they are delivered.
  Consult Configuration: If the issue persists, consult with your SAP TM configuration team to ensure that the system settings are correct and that there are no restrictions preventing the MAWB from being closed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you navigate and troubleshoot MAWB issues, such as /SCMTMS/TOR for transportation orders.
  Documentation: Refer to SAP documentation or help guides specific to Transportation Management for detailed procedures on handling MAWBs.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.