How To Fix /SCMTMS/TEND258 - Processing of e-mail inbox finished; check application log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 258

• Message text: Processing of e-mail inbox finished; check application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND258 - Processing of e-mail inbox finished; check application log ?

  The SAP error message /SCMTMS/TEND258 indicates that there was an issue during the processing of an email inbox in the SAP Transportation Management System (TM). This message suggests that the processing of emails has completed, but there may be errors or warnings that need to be reviewed in the application log.
  Cause
  The error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of the email inbox settings in SAP TM.
  Email Format: Emails that do not conform to the expected format or contain invalid data.
  Authorization Issues: The user or process may not have the necessary authorizations to process the emails.
  Technical Errors: Issues with the underlying system, such as connectivity problems, or issues with the email server.
  Data Consistency: Inconsistencies in the data being processed, such as missing or incorrect information.
  
  Solution
  To resolve the issue, you can follow these steps:
  
  
  Check Application Log: 
  
  Use transaction code SLG1 to view the application log. Filter by the relevant object and sub-object to find detailed error messages that can provide more context on what went wrong.
  
  
  
  Review Email Configuration:
  
  Ensure that the email inbox settings in SAP TM are correctly configured. Check the settings for the email server, user credentials, and any relevant parameters.
  
  
  
  Validate Email Content:
  
  Review the content of the emails being processed. Ensure they are in the correct format and contain all required information.
  
  
  
  Check Authorizations:
  
  Verify that the user or process has the necessary authorizations to access and process the emails.
  
  
  
  Monitor System Logs:
  
  Check the system logs (transaction SM21) for any related errors that might indicate underlying system issues.
  
  
  
  Test Email Processing:
  
  If possible, send a test email that meets the expected format and content to see if it processes correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the /SCMTMS/TEND258 message for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: 
  
  SLG1 (Application Log)
  SM21 (System Log)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SCMTMS/TEND258 error message.