How To Fix /SCMTMS/TEND257 - Sender &1 not valid contact person for freight RFQ &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 257

• Message text: Sender &1 not valid contact person for freight RFQ &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND257 - Sender &1 not valid contact person for freight RFQ &2 ?

  The SAP error message /SCMTMS/TEND257 Sender &1 not valid contact person for freight RFQ &2 typically occurs in the context of the SAP Transportation Management (TM) module when there is an issue with the contact person associated with a freight request for quotation (RFQ). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Invalid Contact Person: The sender (contact person) specified in the RFQ is not recognized as a valid contact person in the system. This could be due to:
  
  The contact person not being maintained in the system.
  The contact person being inactive or deleted.
  The contact person not being assigned to the relevant business partner or organization.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data between the RFQ and the master data for business partners or contacts.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the contact person or the RFQ.
  
  
  Solution:
  
  
  Check Contact Person:
  
  Verify that the contact person (Sender &1) is correctly maintained in the system. You can do this by navigating to the business partner or contact person master data.
  Ensure that the contact person is active and not marked for deletion.
  
  
  
  Maintain Business Partner Data:
  
  If the contact person is missing, you may need to create or update the business partner data to include the correct contact person.
  Ensure that the contact person is assigned to the relevant organization and has the necessary roles.
  
  
  
  Review RFQ Details:
  
  Check the details of the freight RFQ (RFQ &2) to ensure that the sender information is correctly populated.
  If necessary, update the RFQ to reference a valid contact person.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to access the contact person and the RFQ. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing contact persons and RFQs in SAP TM.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage contact person data or TM for transportation management activities.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the RFQ is processed correctly.