How To Fix /SCMTMS/TEND260 - Maximum response duration must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 260

• Message text: Maximum response duration must be greater than 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND260 - Maximum response duration must be greater than 0 ?

  The SAP error message /SCMTMS/TEND260 Maximum response duration must be greater than 0 typically occurs in the context of SAP Transportation Management (TM) when configuring transportation planning settings. This error indicates that a parameter related to the maximum response duration has been set to zero or is not properly defined, which is not acceptable for the system's operation.
  Cause:
  
  Configuration Issue: The maximum response duration parameter is likely set to zero or is missing in the configuration settings for transportation planning.
  Data Entry Error: During the setup of transportation planning parameters, a user may have inadvertently entered a value of zero.
  System Upgrade or Migration: If the system has been recently upgraded or migrated, certain settings may not have been carried over correctly.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration area in SAP TM where the maximum response duration is defined.
  Ensure that the maximum response duration is set to a value greater than zero. This is typically found in the settings for transportation planning or in the relevant customizing transaction.
  
  
  
  Adjust Parameters:
  
  If you find that the maximum response duration is set to zero, change it to a positive integer value that makes sense for your business process (e.g., 1, 5, 10 minutes, etc.).
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes and test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation or the specific configuration guide for SAP TM to understand the implications of the maximum response duration and how it affects transportation planning.
  
  
  
  Testing:
  
  After making changes, perform a test run of the transportation planning process to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Transport Management Configuration: Familiarize yourself with the overall configuration of SAP TM, as understanding the broader context can help in troubleshooting similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.