How To Fix /SCMTMS/TEND224 - E-mail for awarded FQ sent to contact person &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 224

• Message text: E-mail for awarded FQ sent to contact person &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND224 - E-mail for awarded FQ sent to contact person &1 ?

  The SAP error message /SCMTMS/TEND224 typically relates to issues in the Transportation Management (TM) module, specifically concerning the sending of emails for awarded freight quotations (FQ) to designated contact persons. The message indicates that there was a problem in the process of sending an email notification to the contact person specified in the system.
  Cause:
  
  Incorrect Email Address: The contact person's email address may be incorrectly configured or missing in the system.
  Email Configuration Issues: There may be issues with the email server configuration in SAP, preventing emails from being sent.
  Authorization Issues: The user or system may not have the necessary authorizations to send emails.
  System Errors: There could be temporary system errors or connectivity issues with the email server.
  Missing Data: Required data for the email (like the contact person's details) may not be populated correctly in the system.
  
  Solution:
  
  Check Contact Person's Email: Verify that the email address of the contact person is correctly entered in the system. You can do this by navigating to the relevant master data or transaction where the contact person is defined.
  Email Configuration: Ensure that the email settings in SAP are correctly configured. This includes checking the SMTP settings in transaction SCOT (SAPconnect) to ensure that the email server is set up properly.
  Authorization Check: Ensure that the user or the system has the necessary authorizations to send emails. This can be checked in the user roles and authorizations.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context on the failure.
  Test Email Functionality: You can test the email functionality by sending a test email from the SAP system to ensure that the email server is working correctly.
  Consult Basis Team: If the issue persists, it may be necessary to consult with the SAP Basis team to investigate any underlying system or network issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT for email configuration, SLG1 for application logs, and BP for business partner data where contact details are maintained.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Documentation: Review SAP documentation related to Transportation Management and email notifications for further insights into configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TEND224.