How To Fix /SCMTMS/TCC_HL_MSG837 - No matching scale item found for rate fetch scale value &1 in scale &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 837

• Message text: No matching scale item found for rate fetch scale value &1 in scale &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG837 - No matching scale item found for rate fetch scale value &1 in scale &2 ?

  The SAP error message /SCMTMS/TCC_HL_MSG837 indicates that the system is unable to find a matching scale item for the specified rate fetch scale value in the given scale. This error typically occurs in the context of Transportation Management (TM) when the system is trying to determine transportation costs based on predefined scales.
  Cause:
  
  Missing Scale Item: The most common cause is that the scale item corresponding to the specified scale value does not exist in the configuration.
  Incorrect Scale Configuration: The scale might not be properly configured, or the scale values might not be defined correctly.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries or incorrect relationships between scales and their items.
  Incorrect Rate Fetching Logic: The logic used to fetch the rates might not be correctly set up, leading to the system looking for a scale item that does not exist.
  
  Solution:
  
  
  Check Scale Configuration:
  
  Navigate to the relevant configuration settings in SAP TM.
  Verify that the scale and its items are correctly defined.
  Ensure that the scale value you are trying to fetch exists in the scale configuration.
  
  
  
  Create or Update Scale Items:
  
  If the scale item is missing, create a new scale item that corresponds to the required scale value.
  If the scale item exists but is not correctly defined, update it to ensure it matches the expected parameters.
  
  
  
  Review Rate Determination Logic:
  
  Check the rate determination logic to ensure it is set up correctly to fetch the appropriate scale values.
  Make sure that the conditions for rate fetching are correctly defined.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the scale configuration.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for scales and scale items.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring scales and rate determination in SAP TM.
  
  
  
  Testing:
  
  After making changes, test the rate fetching process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE16 for data inspection, and ST22 for analyzing dumps if applicable.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.